FAQs
Feeding with milk
Are your abayas compatible with breastfeeding ?
All the pieces we offer are breastfeeding compatible. Each of our abayas or sets have 2 vertical or horizontal nursing zips depending on the model to make it easier for young mothers.
Are the breastfeeding zips visible?
Our nursing zips are very barely visible. They are sewn more or less hidden in order to be as discreet as possible. Thanks to this system, our abayas can be worn by all women, whether breastfeeding or not.
Can we breastfeed without uncovering our breasts?
Thanks to our ingenious zips, it is possible to breastfeed outdoors without discovering anything. They are placed in specific locations which allows each woman to breastfeed her baby/toddler freely outdoors.
I have a large chest, are the zips suitable?
Yes, our measurements are suitable for all chests. We make things with the practical side of our pieces in mind, then it's up to you to adapt according to your needs: to open the zips completely, or not.
General information about the products
How to choose the right abaya size?
The size of your abaya is chosen according to your height. For example, a woman who measures 167 cm in height should choose size 56 (see: size table below)
Concerning the widths, they are indicated on each product sheet.
Size 52: From 1m55 to 1m55: 132 cm
Size 54: From 1m56 to 1m62: 138 cm
Size 56: From 1m63 to 1m67: 142 cm
Size 58: From 1m68 to 1m72: 148 cm
Size 60: From 1m73 to 1m80: 152 cm
Do you offer abayas for different seasons (summer, winter)?
Yes, we try to follow the seasons regarding the choice of fabrics. For this, in summer we will choose lighter and more fluid fabrics while in winter, slightly thicker fabrics. All this in order to make wearing our abayas as easy as possible and to avoid layering several layers of clothing.
Do you have abayas for special occasions?
Some of our pieces may be suitable for event pieces depending on how you want to wear it. It is important to know that it is important to respect rules regarding the coverage of the abayas that we wear outside.
Orders and deliveries
How to place an order on your site?
Simply choose the pieces directly on the website, and add them to your basket.
Following this, you can proceed to payment with the payment method of your choice.
What are the forms of payment accepted ?
We offer the method of payment via credit card or via PayPal. We also have payment in 4x without fees available via PayPal.
What are the delivery times ?
We will send your order within 5 to 7 days after receiving your order (excluding pre-orders and alterations). Following this, the delivery times that apply are those of the carrier you have chosen.
Do you ship internationally?
Yes, we deliver to France, Belgium, Luxembourg, Morocco, Malaysia and the United Arab Emirates.
How can I track my order?
You can track your order using the tracking number that you received by email via the website of the carrier you chose when validating your order.
Returns and exchanges
How can I exchange an abaya if it doesn't fit me?
To exchange an abaya that does not suit you, you will need to contact us via the after-sales service address so that we can send you the necessary information.
What are the deadlines for returning an item?
Concerning exchanges and returns, it is possible to obtain a refund or exchange within 14 days after receipt of your package. Once the after-sales service has been contacted, you have 72 hours to return your item (it must be new, unworn, unwashed, in its packaging and with the label attached (if present)).
Promotional items (promotional code, sales, etc.) as well as pre-orders are neither returned nor exchanged.
Are I responsible for the return costs?
Yes, return costs are the responsibility of the customer. Once the package is received, you will receive your refund within 7 to 14 days via the payment method used when ordering.
Maintenance and care
How do I maintain and wash my abaya?
We advise you to wash your abayas at a maximum temperature of 30 degrees, and to avoid tumble drying (which sometimes damages and shrinks certain fabrics).
Brand Information
Where are your abayas made?
Our abayas are made in a Parisian workshop, in France. We place great importance on quality finishes. Also, the choice of our fabrics is very important. We choose excellent quality fabrics, which will allow you to keep your abayas for several decades.
Do you have a physical store or only online?
We do not have a physical store at the moment.